How To Recovery Forgotten and Troubles Password in Hostgator.com

Beneath you will discover data on the best way to change passwords for different records identified with your HostGator web facilitating arrangement. Some secret key changes may oblige HostGator support; in any case, a few passwords can be changed in only a couple of fast steps.

cPanel

Check your appreciated email for the right client name and secret word. In the event that that watchword is not meeting expectations, please allude to the accompanying article for guidelines on the most proficient method to reset your cPanel secret key or password :

How to Change Your cPanel Password

Note: If you change your control panel password, the password for the following will also be updated:

Main FTP account
Parallels Sitebuilder

Sitebuilder will have to be reconfigured since it relies on your cPanel password to function properly. In this case, please submit a ticket to request that Sitebuilder or SiteStudio be updated with your new password.

WHM

Check your welcome email for the correct user name and password. If that password is not working, please refer to the following article for instructions on how to reset your WHM password:

How to Change Your WHM Password

Billing

The login is your contact email address and the original password you signed up with.
If that password is not working, please do the following to reset the billing password:

Go to https://portal.hostgator.com
Click the Forgot Your Password link.
Provide the email address associated with your billing account.
In the email that you receive, follow the instructions to reset the billing password.

If you do NOT get an email with a new password, please contact HostGator via phone or live chat.

Parallels SiteBuilder

Check your ticket for the original user name and password. If the credentials listed do not work, please submit a ticket to our Billing department to request the correct login information.

Email

To change the password for an email account:

Log into cPanel.
In the Mail section, click the Email Accounts icon.
In the table which lists all email accounts, click Change Password next to the account you wish to change.

You will not need the old password to set a new one.

Reseller’s Customer

Resellers can reset the password for a customer by doing the following:

Log into WHM.
Go to Account Functions.
Click Password Modification.
Select the account domain name or username for the account password you wish to modify.
Under Password Entry, type the new password.
Click Change Password.

Note: Changing a customer’s password will reset the password for cPanel, SiteStudio, SiteBuilder and the main FTP account.

Database

A new user with a new password must be created if the password cannot be retrieved through the site configuration file.

Log into cPanel.
In the Databases section, click MySQL Databases.
In the MySQL Users section, add a new user with the desired password.
Click Create User to add the new user to the database.
Change your site configuration settings to the new user name and password.

Note: Making these changes will not erase or change any of the data in your database.

Website Admin

If the software was installed via QuickInstall you can reset the password from within cPanel by accessing the installation via QuickInstall. If the software was manually installed, HostGator may not be able to reset your Website Admin password due to custom configurations.

For instructions on how to reset your WordPress password, please refer to the following article: